Training Programmes (Cleaning, Garden; Hygiene; Facilities):

Develop Training Manuals and Provide training to all Facilities Staff

Results-orientated programmes for all staff that is centred on the best

practices and operational excellence, with a healthy balance between high

and low frequency activities.

Optimising insourced services - Provide Training to Managers, Supervisors

and Team Leaders

Provide practical training based on visuals with regards to use of equipment,

chemicals and tools.

Practical Training - Infield training untill end of contract period

Conduct practical training infield with all on-site staff to compliment and

inbed the theory training until the end of the contract period.

Initial Meeting with Project Owners and Team

Kick-off Meeting with key internal stakeholders.

Survey of entire site to assess requirements.

Develop Norms and Standards required in the various spaces

Conduct a time and motion study in order to establish standardised produc-

tivity and coverage norms required in the various spaces.

Taking into consideration each area’s special requirements, in order to ap-

propriately assign the required number of staff, supervisors and equipment

/ consumables that are necessary to maintain the area at the appropriate

level in the most cost effective manner.

Standardise all operational duties, advise on staffing requirements to main-

tain the needed solution, technology for time and attendance, assignment of

duties & required supervision to ensure value for money service.

Operational staff required to be included in each proposed structure i.e. all

staff that would have direct day-to-day involvement in the serviceable func-

tion (Including reliever and specialised services component).

Quality and Safety Officers

Compile Internal SLA’s, KPI’s, Standardised Methodology, Management

Reporting Tools.

Develop Quality Standards for sites that will be aligned to policy and proce-

dures for Insourced Services.

Analysis of Management support and training needs, script and roll-out and

onsite implementation

Perform need analysis of site in order to design a result orientated manual

for (Asset Management and Maintanance, Electronic Management System,

Storage Facilities Management, Equipment, Chemicals, Tools and

Consumable) with implementation tools and reporting for insourced staff.

Analysis of building / space inventory, financial Analysis, Benchmarking

Design Calculation Model

Implementation of a model for time and cost control

Technology & Software Tools

Increase transparency and predictability of current and future costs. Provide

calculation tools.

Calculate project specific data and benchmark against market / industry

averages.

Advise Management and Procurement of effective resource utilisation, capi-

tal equipment and chemical procurement strategies.

Determining the Bill of Quantities for cost effective purchasing

Consumables, Brushware, Chemicals and Equipment.

Advise standard procedures for an effective and efficient inventory manage-

ment system; of material including chemicals (mixing / dilution of chemicals)

consumables, tools and brushware.

Compile a reference manual in determining sites (current & future) bill of

quantities for supply of Consumables, Brushware, Chemicals and

Equipment.

The use of formulas and industry norms and standards in this manual as

this will be used for current and future purchasing.